Refund Policy

KG Trading Company aims to ensure complete client satisfaction. However, due to the nature of digital and development-based services, we have a clear refund policy to guide clients.

Eligibility for Refund

• Refunds may be granted only if the work has not commenced after payment.
• Refunds are issued in case of duplicate transactions or billing errors made on our part.
• Refunds are not applicable once development or service delivery has begun.

Non-Refundable Services

• Custom-developed software and design work
• Consultation sessions or strategy calls
• Hosting, domain registration, and third-party tools or licenses

Refund Request Procedure

To request a refund, please contact our support team within 7 days of the issue. Include:

• Your full name
• Payment transaction ID
• Detailed reason for the refund request

Processing Time

Once approved, refunds will be processed within 7–10 business days via the original payment method. Any bank or gateway charges may be deducted.

Discretion & Final Decision

KG Trading Company reserves the right to approve or reject refund requests after reviewing the case. All decisions are final.

Contact Us

• Email: info@kgit.in
• Phone: 9467920335